Seasonal Safety

Now that the heating season is approaching, Murray Natural Gas would like to take this opportunity to remind our customers that this is a good time to have your gas heating checked for the season.  Any licensed and insured gas merchant can perform a seasonal check to make sure your gas furnace, gas logs, and gas heaters are in good operating condition or can make any necessary repairs.  As a reminder, if any gas appliance has to be replaced, an inspection is required by our office.  The gas merchant will call to make the appointment for the inspection and will need to be present at the inspection. 

If you are considering adding a natural gas powered generator, please contact Murray Natural Gas.  An inspector will come out and talk to you about the location of the generator and determine the size of line and meter that will be required.  Some large generators may require a gas meter larger than a house gas meter and a meter fee may be required.  Also, the natural gas merchant installing the generator is required call our office before beginning any work to check on codes about natural gas generator installation.  Any out of town gas merchants will need to provide our office with a copy of their state HVAC license as well as a certificate of liability insurance.

Murray Natural gas wants all our customers to have a safe heating season.  If you have any questions about gas merchants, gas codes or general questions about natural gas, please call our office at 270-762-0336.  Listed below is a list of licensed gas merchants.        

Licensed Gas Merchants

Only a licensed gas merchant shall perform installation and replacement of gas piping, gas equipment, or accessories, and repair and servicing of equipment.  The term “LICENSED GAS MERCHANT” means any individual, firm, corporation, or company which, either in person or through a representative, is engaged in and is responsible for the installation or replacement of gas piping or the connection, installation, repair, or servicing of equipment. This person is experienced in such work, is familiar with all precautions required, and has complied with all the requirements of the authority having jurisdiction.  Utilization of a firm or individual for repair work or installation of gas appliances other than a licensed gas merchant IS IN VIOLATION OF THE CITY OF MURRAY ORDINANCE NO. 424 AND COULD RESULT IN DISCONTINUANCE OF GAS SERVICE TO YOUR RESIDENCE OR BUSINESS.

Sniff Test

• Sniff test pamphlets available at City Hall
• Sniff test pamphlets will also be mailed at a future billing

The Murray Natural Gas System is encouraging its customers to conduct a SNIFF TEST.  The free booklet available at City Hall contains a sniff test as well as the instructions on how to handle natural gas properly.

 We feel that our customers should be aware of the odorant that is in natural gas, and should know some facts about it: 1) Natural gas is neither toxic or poisonous; 2) Natural gas is lighter than air and it will rise and diffuse rapidly when it escapes in an open area; and 3) Most natural gas is odorless in its natural state; therefore an odorant is usually added to give it a distinctive odor.

 Natural gas is the safest, most dependable fuel known to man.  Gas appliances, equipment, and transmission lines are safe and are constantly being tested and improved.  However, it is possible, through misuse or by accident, to have a gas leak.  It is important that you know what to do.  This distinctive odor has been added to natural gas so that less than 1% of gas in the air can be detected.  Please take a few minutes of your time read the pamphlet and conduct the SNIFF TEST.

Call Before You Dig

Murray Natural Gas is a participating member of the Kentucky Underground Protection System.  Kentucky law requires contractors and private property owners to call the B.U.D. Center at 1-800-752-6007 or 811 two working days prior to digging.

We urge everyone to prepare for a warm and safe winter by having your heating equipment inspected.  We hope to serve you in the most efficient and economical way possible, but good maintenance habits are everyone’s responsibility.

Gas Merchant List

This is not a complete listing.  If you choose a merchant not on this list, call our office to see if we have paperwork from them required by the City of Murray and Murray Natural Gas.